Safety, Quality, Informatics, and Leadership

  • Certificate Program
Doctors sit in a board room.

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Application Deadline: June 25

Effect positive change by learning to turn patient data into actionable, transformable knowledge in this 12-month certificate program.

  • Blended

This program requires attendance at three workshops — two virtually and one in person. 

Harvard Medical School, Boston, MA

$14,900

Please see more program fee information below. 

Certificate

Additionally, this program offers Continuing Education credits and HMS Associate Member status. 

One Year, 3 Required Workshops; 5-7 Hours/Week

In between workshops, you will spend time viewing pre-recorded materials, attending live online lectures, reviewing sessions with faculty, and working on team assignments and your capstone.

On This Page

Overview

In today’s health care environment, marked by increased challenges, competition and regulation—not to mention ever-rising costs—issues of clinical quality and patient safety take on even greater importance than before. While all health care professionals strive for optimal outcomes, the impact of medical errors can be far-reaching, from reputational harm to legal risk and workforce challenges. To meet the highest standards of care, health care leaders must champion a culture of continuous improvement.

Harvard Medical School’s Safety, Quality, Informatics, and Leadership program empowers health care leaders to drive meaningful change by transforming patient data into actionable insights. Participants gain the skills and strategies needed to lead system-wide improvement, while building a global network of peers committed to advancing quality and safety in health care.

The goal of the Safety, Quality, Informatics, and Leadership program is to provide fundamental knowledge in four key, interrelated areas: clinical quality, patient safety, quantitative informatics, and robust leadership. Participants will learn how to apply analytic tools to raw data to reveal powerful insights that can be applied to quality and safety practices and policies— then implement these learnings throughout the organization.

Workshop 1

  • July 28–August 1, 2025
  • Live Online

Workshop 2

  • January 12–16, 2026
  • Live Online

Workshop 3 & Graduation

  • July 14–17, 2026
  • Harvard Medical School, Boston, MA

Learning Objectives

  • Apply key concepts in patient safety, quality, and informatics to real-world health problems
  • Identify barriers to change within complex health care systems
  • Develop and sharpen personal leadership and communication skills
  • Use Harvard Business School Case Method teachings to illustrate and learn from case scenarios in an interactive setting
  • Building on all of the above, develop plans for quality improvement and patient safety through the use of informatics within the participant’s own health care practice, organization or system

Participant Types

Medical professionals in—or aspiring to—leadership roles focused on improving clinical quality and patient safety through informatics, including medical doctors, nurses, administrative leaders, policy makers, researchers and other industry professionals.

About the Program

The Safety, Quality, Informatics, and Leadership program offers a blended-learning curriculum that engages participants from all over the world. Team-based learning and assignments, both in the classroom and online, provide an opportunity to learn from others’ experiences while gaining new tools and knowledge that is instantly applicable in real-world environments.

The goal of the Safety, Quality, Informatics, and Leadership program is to provide fundamental knowledge in four key, interrelated areas: clinical quality, patient safety, quantitative informatics, and robust leadership. Participants will learn how to apply analytic tools to raw data to reveal powerful insights that can be applied to quality and safety practices and policies—and then implement these learnings throughout the organization. 

Who Should Apply

The Safety, Quality, Informatics and Leadership program was designed for medical professionals in—or aspiring to—leadership roles focused on improving clinical quality and patient safety through informatics. This includes medical doctors, nurses, administrative leaders, policy makers, researchers and other industry professionals. Applicants should indicate any doctoral or master’s-level degrees they may hold.

Program Format

This program has three required workshops; the first two workshops will be held live online and the final workshop will be held in person in Boston. Learners should expect to spend an average of 5-7 hours per week on coursework, viewing pre-recorded materials, attending live online lectures, reviewing sessions with faculty, and working on team assignments and your capstone.

 

Curriculum

The curriculum comprises courses in all four target areas—safety, quality, informatics, and leadership—along with quizzes and exams, webinars and lectures, and the capstone project. All participants enjoy access to program faculty throughout the year for guidance and support.

The interactive lectures and webinars that encompass SQIL’s curriculum include timely themes and subjects:

Patient Safety

  • Developing a Hospital Program in Patient Safety
  • Safety Event Reporting
  • Root Cause Analysis and Action 2 (RCA2)
  • Hospital Acquired Conditions and Serious Reportable Events
  • Creating a Culture of Trust: Key to Patient Safety
  • Communication with Patients After Things Go Wrong
  • A Trainee Curriculum in Quality and Safety
  • Human Factors in Healthcare

Quality Improvement

  • Developing a Hospital Program in Quality
  • DMAIS: Continuous Quality Improvement Model
  • Lean Fundamentals
  • Actively Managing Hospital Assets through Analytics and Leadership
  • Patient Centered Health Care Organizations: The Key to Quality and Safety
  • Population Health Management
  • The Crisis of Racism in Health Care: COVID and Beyond
  • Complex Care Management for High-Risk Ambulatory Patients

Informatics

  • Basics of Clinical Databases: Introduction to Databases
  • Querying, Joining, and Designing a Database
  • Diagnosing Defects, Databases to Know About, and Emerging Trends
  • The Design or Architecture of Health Information Systems
  • The Usability of an HER
  • Clinical Design Support for Improving Quality and Safety
  • Introduction to Public Health Informatics
  • Introduction to Health Information Infrastructure

Leadership

  • Leadership Overview
  • Introduction to Leadership
  • Our Basic Needs
  • Leadership Styles
  • Servant Leadership
  • Motivation
  • Lifestyle Medicine for Leaders
  • Implications of AI for health equity
  • Significant Studies in Clinical Informatics
  • Trends in health care technology
  • How can Safety Science assist us to understand/improve health care quality
  • Infrastructure and the Learning Health System
  • Starting Up a Learning Health System
  • Learning Health System Networks
  • Conducting Root Cause Analysis
  • Medication Safety
  • Patient Engagement Strategies to Reduce Harm in Health Care
  • Health Equity
  • Clinical Pathways
  • Exchanging Clinical Data Electronically: Progress and Remaining Challenges
  • Essential Requirement of a Comprehensive Health Information Technology Evaluation and Monitoring Function at the Local or National Level
  • Emerging Technologies, Business Models, and Policies that Could Speed Interoperability
  • Integrating New Data Sources to Improve Population Health
  • Adaptive Leadership
  • Workshop 1:
    • This first workshop will articulate the key principles of the Learning Health System, create understanding on how safety, quality, informatics and leadership serve as the backbone of the LHS and recognize the interrelationships between how leadership, policy and research align with a Learning Health System.
  • Workshop 2:
    • The second workshop will continue to explore core ideas covered in the ‘Laying the Foundations’ workshop, develop an in-depth appreciation of the fundamental importance of informatics and data science in transforming healthcare, build and practice leadership skills that are adaptive and influential,  and provide insights into career development and advancement.
  • Workshop 3:
    • The final workshop will synthesize learnings from the SQIL (Safety, Quality, Informatics, and Leadership) program and apply them to your work, build and enhance a strong leadership culture during the Era of COVID-19 and beyond, and better prepare yourself professionally in the healthcare industry
    • A formal dinner followed by a graduation ceremony will take place at the end of the third workshop in Boston.

To convey a sense of the scope of inquiry and innovation demonstrated by recent Safety, Quality, Informatics and Leadership program participants, here are the titles of some recently completed capstone projects:

  • Reducing patient waiting times in the outpatient departments: A strategy to improve health care quality
  • Decreasing length of stay in the emergency department by optimizing radiology throughput
  • Process optimization to improve operating room efficiency by reducing day of surgery cancellation
  • Reducing inappropriate hospitalization for patients with acute lower extremity deep venous thrombosis
  • NeoGuide: Digital clinic guideline and decision support platform for neonatal intensive care
  • Introduction of a streamlined care pathway and stewardship for the management of trial of labor after cesarean section
  • Supporting care at home for end stage COPD patients; development of an extended care paramedic protocol
  • Reducing gaps in caregiver knowledge and awareness on transmission-based precautions (TBPs) for their hospitalized children
  • Reducing workplace injuries through early identification and personalized care plans for patients with responsive behaviors due to dementia
  • Improving nurse’s awareness rate on the patient’s condition

All participants must complete the following academic and attendance requirements in order to be granted a Certificate of Completion from Harvard Medical School.

Attendance at Workshops and Webinars

  •  Learners are required to attend and actively engage in all workshops.
  • Learners may be required to attend live, interactive webinars scheduled in between workshops. If a learner cannot attend due to an occasional scheduling conflict, it may be possible to complete an alternative assignment.

Successful Completion of Assignments

  •  Learners are required to complete and submit on time and receive passing grades on course-related assignments. These may include quizzes, exams and individual or team-based assignments.

 

Program Faculty and Teaching Team

Patricia Abbott, PhD, RN, FAAN, FACMI
Associate Professor, University of Michigan School of Nursing
Director, Hillman Innovation Scholars Program

Saurabha Bhatnagar, MD
Faculty, Harvard Medical School

Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FIML, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA, FAHMS 
Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia

Thomas Delong, PhD
Philip J. Stomberg Professor of Management Practice, Harvard Business School

Brittany Esty, MD, MPH
Director, Quality Improvement and Patient Safety, Division of Immunology, Boston Children’s Hospital
Instructor of Medicine, Harvard Medical School
Physician, Allergy and Immunology

Elizabeth Frates, MD
Assistant Clinical Professor, Harvard Medical School
Director of Wellness Programming, Stroke Institute for Research and Recovery, Spaulding Rehabilitation Hospital

Ashraf Hegazy
Instructor, Executive Education, Harvard University
Instructor, Organizational Leadership, St. Jude's Graduate School of Biomedical Sciences
Lead developer and Faculty, Certificate in System-Level Leadership, American Institute of Healthcare Management

Brent C. James, M.D., M.Stat.
Clinical Professor, Clinical Excellence Research Center (CERC), Department of Medicine, Stanford University School of Medicine 
Senior Advisor, Health Catalyst
Senior Fellow, Institute for Healthcare Improvement (IHI)
Senior Advisor, Leavitt Group

Wilton Levine, MD
Medical Director for Preoperative Services, Massachusetts General Hospital

Sayeed Malek, MD, FACS
Assistant Professor of Surgery, Harvard Medical School
Clinical Director of Transplant Surgery, Brigham and Women’s Hospital

Regan H Marsh, MD, MPH
Instructor in Emergency Medicine, Harvard Medical School
Department of Global Health and Social Medicine Affiliate, Harvard Medical School

Elizabeth Mort, MD, MPH
Senior VP of Quality and Safety, Chief Quality Officer, Massachusetts General Hospital

Jodyn Platt, PhD, MPH
Associate Professor of Learning Health Sciences, University of Michigan

Gordon Schiff, MD
Associate Professor of Medicine, Harvard Medical School
Quality and Safety Director, Harvard Medical School Center for Primary Care
Associate Director, Center for Patient Safety Research and Practice, Brigham and Women's Hospital

Ajay K. Singh, MBBS, FRCP, MBA
Senior Associate Dean for Master's Academic Affairs, Office of Graduate Education, Harvard Medical School
Renal Physician, Brigham and Women’s Hospital and the Dana Farber Cancer Institute

Anjala Tess, MD
Associate Professor of Medicine, Harvard Medical School
Associate Chair for Education, Department of Medicine, Beth Israel Deaconess Medical Center
Director, HMS Master’s Degree in Healthcare Quality and Safety

Stefan Thomke, PhD
William Barclay Harding Professor of Business Administration, Harvard Business School

J. Kevin Tucker, MD
Master’s in Clinical Service Operations Program Director, Harvard Medical School
Vice President of Education, Mass General Brigham

Julia Adler-Milstein, PhD
Associate Professor, Department of Medicine, University of California San Francisco
Director, Center for Clinical Informatics and Improvement Research, University of California San Francisco

Mujeeb Basit, MD
Postdoctoral Fellow, Division of Clinical Informatics, Beth Israel Deaconess Medical Center; Harvard Medical School

Jennifer Beloff, MSN, RN, APN-C
Vice President in Quality and Safety, Brigham and Women's Hospital

Danielle Bitterman, MD
Assistant Professor of Radiation Oncology, Harvard Medical School

Rebecca Cunningham, MD
Assistant Professor of Medicine, Harvard Medical School
Medical Director, Integrated Care and Management Program, Brigham and Women's Health Care

Susan Edgman-Levitan, PA
Executive Director, MGH Stoeckle Center for Primary Care Innovation, Division of General Internal Medicine, Massachusetts General Hospital

David Feinbloom
Division of General Medicine, Beth Israel Deaconess Medical Center; Harvard Medical School

Henry Feldman, MD
Assistant Professor of Medicine, Harvard Medical School
Chief Information Architect, Beth Israel Deaconess Medical Center

Mariam Fofana, MD, PhD
Assistant Professor, Department of Emergency Medicine, Emory University School of Medicine

Patricia Folcarelli, RN, PhD
Sr. Vice President, Patient Care Services, Beth Israel Deaconess Medical Center
Chief Nursing Officer, Beth Israel Deaconess Medical Center

Robert Forsberg
Executive Director, Analytics, Reporting and Insights, Brigham & Women’s Hospital

Bryony Dean Franklin
Executive Lead Pharmacist Research and Director, Centre for Medication Safety and Service Quality, Imperial College Healthcare NHS Trust
Professor of Medication Safety, UCL School of Pharmacy
Co-Editor-in-Chief, BMJ Quality and Safety

Elizabeth Frates, MD
Assistant Clinical Professor, Harvard Medical School
Director of Wellness Programming, Stroke Institute for Research and Recovery, Spaulding Rehabilitation Hospital

Ashraf Hegazy
Instructor, Executive Education, Harvard University
Instructor, Organizational Leadership, St. Jude's Graduate School of Biomedical Sciences
Lead developer and Faculty, American Institute of Healthcare Management

Peter Hibbert
Associate Professor and Program Manager, Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation
Macquarie University

Dave Jackman
Medical Director, Clinical Pathways
Senior Physician, Lowe Center for Thoracic Oncology
Assistant Professor, Harvard Medical School

Wilton Levine, MD
Medical Director, Perioperative Services, Massachusetts General Hospital

Peter Margolis, MD, PhD
Co-Director, James M. Anderson Center for Health Systems Excellence
Professor of Pediatrics, Cincinnati Children's Hospital Medical Center

Rebecca G. Mishuris, MD, MS, MPH
Chief Medical Information Officer and VP, Mass General Brigham
Faculty, Harvard Medical School

Marc Pimentel
Medical Director, Brigham and Women's Hospital Quality and Safety
Assistant Professor of Anaesthesia, Harvard Medical School

Thomas Sequist
Chief Patient Experience and Equity Officer, Mass General Brigham
Professor of Medicine and Health Care Policy, Harvard Medical School; Brigham and Women’s Hospital

Jo Shapiro, MD
Associate Professor, Otolaryngology, Head and Neck Surgery, Harvard Medical School
Senior Faculty, Center for Medical Simulation

Karandeep Singh, MD, MMSc
Assistant Professor of Learning Health Sciences and Internal Medicine, University of Michigan Medical School

Dean Sittig, PhD
Professor, University of Texas Health School of Biomedical Informatics

Jonathan Teich, MD, PhD
Assistant Professor of Medicine, Harvard Medical School
Chief Medical Informatics Officer, Elsevier 

Anjala Tess
Director, Master in Healthcare Quality and Safety Program, Harvard Medical School
Associate Chair for Education, Department of Medicine, Beth Israel Deaconess Medical Center

Jason H. Wasfy
Cardiology Division, Massachusetts General Hospital, Harvard Medical School

Jonathan Weiner, DrPH
Professor, Health Policy & Management and Health Informatics, Johns Hopkins University Bloomberg School of Public Health
Director, Center for Population Health IT, Johns Hopkins University Bloomberg School of Public Health

Siri Wiig, PhD
Center Director, SHARE – Centre for Resilience in Healthcare
Professor of Quality and Safety in Healthcare Systems, Faculty of Health Sciences, University of Stavanger 

Program Fee

Program fees do not include airfare, accommodation, meals, or educational materials. For more information, visit Learner Policies

  Program Fee
Application Deadline: June 25, 2025$14,900

Application Requirements

Applicants must submit a CV, a written statement, and meet specific deadlines.

To prepare your application for submission, please have the following documents available:

  • Current contact information and credentials: This information is required for the online application.
  • Curriculum vitae/résumé/list of awards or publications: You will be prompted to upload either your CV or résumé (.doc, .pdf).
  • Written statement: Please provide a 250-500 word explanation as to why you would like to be considered for this program. Please note, you may be asked for additional information to support of your submission. All program specific requirements can be found within the application.*
  • Letter of recommendation: The recommender must be a department/division head/director/chair or supervisor. The letter should be dated within 12 months of the application submission date and should address your suitability for the program and support your attendance at the workshops. Please note: The letter of recommendation may be submitted at a later date, but it is required for your application to be considered.

There is no application fee for this program.

*Your personal statement is an opportunity for the admissions committee to hear your voice. We strongly discourage the use of generative AI technologies, like ChatGPT, in your application essay. If an essay does use generative AI, then it must be acknowledged. If an essay is suspected to have used one of these tools without attribution or in its entirety, we reserve the right to deny your admission to the program or request that you submit a new essay in order to be considered.

We will acknowledge receipt of all applications and maintain all application information in strict confidence.

Students can expect to hear a decision on their application within four to six weeks from the date all application materials were submitted. Payment Plans are available for this program. Please contact the Admissions and Enrollment Services Team to learn more.

"I feel empowered to go back to my organization and say, ‘We can make some basic changes to really improve the lives of patients and providers, too.’ There’s a lot of burnout for nurses as well as physicians. This program has helped me rediscover my passion and my love for doing what I do."

Learner Stories and Insights

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Accreditation

In support of improving patient care, Harvard Medical School is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

The Harvard Medical School designates this Course for a maximum of 19.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Medical Association (AMA) has an agreement of mutual recognition of continuing medical education (CME) credit with the European Union of Medical Specialties (UEMS). Additional information regarding this agreement may be found on the European Union of Medical Specialties website.

The Royal College of Physicians and Surgeons of Canada recognizes conferences and workshops held outside of Canada that are developed by a university, academy, hospital, specialty society or college as accredited group learning activities.

Competencies

This course is designed to meet the following Institute of Medicine Core Competencies:

  • Provide Patient-Centered Care
  • Work in Interdisciplinary Teams
  • Employ Evidence-Based Practice
  • Apply Quality Improvement
  • Utilize Informatics

This course is designed to meet the following American Board of Medical Specialties (ABMS) / Accreditation Council for Graduate Medical Educational (ACGME) competencies:

  • Practice-Based Learning and Improvement
  • Professionalism
  • Interpersonal and Communication Skills

Disclaimer & Disclosure

CME activities accredited by Harvard Medical School are offered solely for educational purposes and do not constitute any form of certification of competency. Practitioners should always consult additional sources of information and exercise their best professional judgment before making clinical decisions of any kind.

Note: AMA PRA Category 1 Credit™ is calculated based on submission of a preliminary agenda and may be subject to change.

In accord with the disclosure policy of the Medical School as well as standards set forth by the Accreditation Council for Continuing Medical Education (ACCME), course planners, speakers, and content reviewers have been asked to disclose any relationships they have to companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. In addition, faculty have been asked to list any off-label uses of pharmaceuticals and/or devices for investigational or non-FDA approved purposes that they plan to discuss.