Safety, Quality, Informatics, and Leadership
- Certificate Program

Effect positive change by learning to turn patient data into actionable, transformable knowledge in this 12-month certificate program.
- Blended
This program requires attendance at three workshops — two virtually and one in person.
Harvard Medical School, Boston, MA
Certificate
Additionally, this program offers Continuing Education credits and HMS Associate Member status.
One Year, 3 Required Workshops; 5-7 Hours/Week
In between workshops, you will spend time viewing pre-recorded materials, attending live online lectures, reviewing sessions with faculty, and working on team assignments and your capstone.
On This Page
Overview
In today’s health care environment, marked by increased challenges, competition and regulation—not to mention ever-rising costs—issues of clinical quality and patient safety take on even greater importance than before. While all health care professionals strive for optimal outcomes, the impact of medical errors can be far-reaching, from reputational harm to legal risk and workforce challenges. To meet the highest standards of care, health care leaders must champion a culture of continuous improvement.
Harvard Medical School’s Safety, Quality, Informatics, and Leadership program empowers health care leaders to drive meaningful change by transforming patient data into actionable insights. Participants gain the skills and strategies needed to lead system-wide improvement, while building a global network of peers committed to advancing quality and safety in health care.
The goal of the Safety, Quality, Informatics, and Leadership program is to provide fundamental knowledge in four key, interrelated areas: clinical quality, patient safety, quantitative informatics, and robust leadership. Participants will learn how to apply analytic tools to raw data to reveal powerful insights that can be applied to quality and safety practices and policies— then implement these learnings throughout the organization.
Workshop 1
- July 28–August 1, 2025
- Live Online
Workshop 2
- January 12–16, 2026
- Live Online
Workshop 3 & Graduation
- July 14–17, 2026
- Harvard Medical School, Boston, MA
Learning Objectives
- Apply key concepts in patient safety, quality, and informatics to real-world health problems
- Identify barriers to change within complex health care systems
- Develop and sharpen personal leadership and communication skills
- Use Harvard Business School Case Method teachings to illustrate and learn from case scenarios in an interactive setting
- Building on all of the above, develop plans for quality improvement and patient safety through the use of informatics within the participant’s own health care practice, organization or system
About the Program
The Safety, Quality, Informatics, and Leadership program offers a blended-learning curriculum that engages participants from all over the world. Team-based learning and assignments, both in the classroom and online, provide an opportunity to learn from others’ experiences while gaining new tools and knowledge that is instantly applicable in real-world environments.
The goal of the Safety, Quality, Informatics, and Leadership program is to provide fundamental knowledge in four key, interrelated areas: clinical quality, patient safety, quantitative informatics, and robust leadership. Participants will learn how to apply analytic tools to raw data to reveal powerful insights that can be applied to quality and safety practices and policies—and then implement these learnings throughout the organization.
Who Should Apply
The Safety, Quality, Informatics and Leadership program was designed for medical professionals in—or aspiring to—leadership roles focused on improving clinical quality and patient safety through informatics. This includes medical doctors, nurses, administrative leaders, policy makers, researchers and other industry professionals. Applicants should indicate any doctoral or master’s-level degrees they may hold.
Program Format
This program has three required workshops; the first two workshops will be held live online and the final workshop will be held in person in Boston. Learners should expect to spend an average of 5-7 hours per week on coursework, viewing pre-recorded materials, attending live online lectures, reviewing sessions with faculty, and working on team assignments and your capstone.
Program Faculty and Teaching Team

Katherine Santos
MBA
- Program Director, Safety, Quality, Informatics, and Leadership
- Chief Strategy Officer, Legacy Lifecare

Charles Friedman
PhD
- Josiah Macy Jr. Professor of Medical Education and Chair of the Department of Learning Health Sciences, University of Michigan Medical School

Johanna Westbrook
PhD, MHA
- Director, Centre for Health Systems and Safety Research, Australian Institute of Health Innovation
- Faculty of Medicine and Health Sciences, Macquarie University

Debra Blyth-Wilk
DNP, JD, RN, CPHQ
- Vice President of Quality and Safety, Spaulding Rehabilitation Network
- Assistant Professor, Mass General Institute of Health Professions
Patricia Abbott, PhD, RN, FAAN, FACMI
Associate Professor, University of Michigan School of Nursing
Director, Hillman Innovation Scholars Program
Saurabha Bhatnagar, MD
Faculty, Harvard Medical School
Jeffrey Braithwaite, BA, MIR (Hons), MBA, DipLR, PhD, FIML, FCHSM, FFPHRCP (UK), FAcSS (UK), Hon FRACMA, FAHMS
Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia
Thomas Delong, PhD
Philip J. Stomberg Professor of Management Practice, Harvard Business School
Brittany Esty, MD, MPH
Director, Quality Improvement and Patient Safety, Division of Immunology, Boston Children’s Hospital
Instructor of Medicine, Harvard Medical School
Physician, Allergy and Immunology
Elizabeth Frates, MD
Assistant Clinical Professor, Harvard Medical School
Director of Wellness Programming, Stroke Institute for Research and Recovery, Spaulding Rehabilitation Hospital
Ashraf Hegazy
Instructor, Executive Education, Harvard University
Instructor, Organizational Leadership, St. Jude's Graduate School of Biomedical Sciences
Lead developer and Faculty, Certificate in System-Level Leadership, American Institute of Healthcare Management
Brent C. James, M.D., M.Stat.
Clinical Professor, Clinical Excellence Research Center (CERC), Department of Medicine, Stanford University School of Medicine
Senior Advisor, Health Catalyst
Senior Fellow, Institute for Healthcare Improvement (IHI)
Senior Advisor, Leavitt Group
Wilton Levine, MD
Medical Director for Preoperative Services, Massachusetts General Hospital
Sayeed Malek, MD, FACS
Assistant Professor of Surgery, Harvard Medical School
Clinical Director of Transplant Surgery, Brigham and Women’s Hospital
Regan H Marsh, MD, MPH
Instructor in Emergency Medicine, Harvard Medical School
Department of Global Health and Social Medicine Affiliate, Harvard Medical School
Elizabeth Mort, MD, MPH
Senior VP of Quality and Safety, Chief Quality Officer, Massachusetts General Hospital
Jodyn Platt, PhD, MPH
Associate Professor of Learning Health Sciences, University of Michigan
Gordon Schiff, MD
Associate Professor of Medicine, Harvard Medical School
Quality and Safety Director, Harvard Medical School Center for Primary Care
Associate Director, Center for Patient Safety Research and Practice, Brigham and Women's Hospital
Ajay K. Singh, MBBS, FRCP, MBA
Senior Associate Dean for Master's Academic Affairs, Office of Graduate Education, Harvard Medical School
Renal Physician, Brigham and Women’s Hospital and the Dana Farber Cancer Institute
Anjala Tess, MD
Associate Professor of Medicine, Harvard Medical School
Associate Chair for Education, Department of Medicine, Beth Israel Deaconess Medical Center
Director, HMS Master’s Degree in Healthcare Quality and Safety
Stefan Thomke, PhD
William Barclay Harding Professor of Business Administration, Harvard Business School
J. Kevin Tucker, MD
Master’s in Clinical Service Operations Program Director, Harvard Medical School
Vice President of Education, Mass General Brigham
Julia Adler-Milstein, PhD
Associate Professor, Department of Medicine, University of California San Francisco
Director, Center for Clinical Informatics and Improvement Research, University of California San Francisco
Mujeeb Basit, MD
Postdoctoral Fellow, Division of Clinical Informatics, Beth Israel Deaconess Medical Center; Harvard Medical School
Jennifer Beloff, MSN, RN, APN-C
Vice President in Quality and Safety, Brigham and Women's Hospital
Danielle Bitterman, MD
Assistant Professor of Radiation Oncology, Harvard Medical School
Rebecca Cunningham, MD
Assistant Professor of Medicine, Harvard Medical School
Medical Director, Integrated Care and Management Program, Brigham and Women's Health Care
Susan Edgman-Levitan, PA
Executive Director, MGH Stoeckle Center for Primary Care Innovation, Division of General Internal Medicine, Massachusetts General Hospital
David Feinbloom
Division of General Medicine, Beth Israel Deaconess Medical Center; Harvard Medical School
Henry Feldman, MD
Assistant Professor of Medicine, Harvard Medical School
Chief Information Architect, Beth Israel Deaconess Medical Center
Mariam Fofana, MD, PhD
Assistant Professor, Department of Emergency Medicine, Emory University School of Medicine
Patricia Folcarelli, RN, PhD
Sr. Vice President, Patient Care Services, Beth Israel Deaconess Medical Center
Chief Nursing Officer, Beth Israel Deaconess Medical Center
Robert Forsberg
Executive Director, Analytics, Reporting and Insights, Brigham & Women’s Hospital
Bryony Dean Franklin
Executive Lead Pharmacist Research and Director, Centre for Medication Safety and Service Quality, Imperial College Healthcare NHS Trust
Professor of Medication Safety, UCL School of Pharmacy
Co-Editor-in-Chief, BMJ Quality and Safety
Elizabeth Frates, MD
Assistant Clinical Professor, Harvard Medical School
Director of Wellness Programming, Stroke Institute for Research and Recovery, Spaulding Rehabilitation Hospital
Ashraf Hegazy
Instructor, Executive Education, Harvard University
Instructor, Organizational Leadership, St. Jude's Graduate School of Biomedical Sciences
Lead developer and Faculty, American Institute of Healthcare Management
Peter Hibbert
Associate Professor and Program Manager, Centre for Healthcare Resilience and Implementation Science, Australian Institute of Health Innovation
Macquarie University
Dave Jackman
Medical Director, Clinical Pathways
Senior Physician, Lowe Center for Thoracic Oncology
Assistant Professor, Harvard Medical School
Wilton Levine, MD
Medical Director, Perioperative Services, Massachusetts General Hospital
Peter Margolis, MD, PhD
Co-Director, James M. Anderson Center for Health Systems Excellence
Professor of Pediatrics, Cincinnati Children's Hospital Medical Center
Rebecca G. Mishuris, MD, MS, MPH
Chief Medical Information Officer and VP, Mass General Brigham
Faculty, Harvard Medical School
Marc Pimentel
Medical Director, Brigham and Women's Hospital Quality and Safety
Assistant Professor of Anaesthesia, Harvard Medical School
Thomas Sequist
Chief Patient Experience and Equity Officer, Mass General Brigham
Professor of Medicine and Health Care Policy, Harvard Medical School; Brigham and Women’s Hospital
Jo Shapiro, MD
Associate Professor, Otolaryngology, Head and Neck Surgery, Harvard Medical School
Senior Faculty, Center for Medical Simulation
Karandeep Singh, MD, MMSc
Assistant Professor of Learning Health Sciences and Internal Medicine, University of Michigan Medical School
Dean Sittig, PhD
Professor, University of Texas Health School of Biomedical Informatics
Jonathan Teich, MD, PhD
Assistant Professor of Medicine, Harvard Medical School
Chief Medical Informatics Officer, Elsevier
Anjala Tess
Director, Master in Healthcare Quality and Safety Program, Harvard Medical School
Associate Chair for Education, Department of Medicine, Beth Israel Deaconess Medical Center
Jason H. Wasfy
Cardiology Division, Massachusetts General Hospital, Harvard Medical School
Jonathan Weiner, DrPH
Professor, Health Policy & Management and Health Informatics, Johns Hopkins University Bloomberg School of Public Health
Director, Center for Population Health IT, Johns Hopkins University Bloomberg School of Public Health
Siri Wiig, PhD
Center Director, SHARE – Centre for Resilience in Healthcare
Professor of Quality and Safety in Healthcare Systems, Faculty of Health Sciences, University of Stavanger
Program Fee
Program fees do not include airfare, accommodation, meals, or educational materials. For more information, visit Learner Policies.
Program Fee | |
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Application Deadline: June 25, 2025 | $14,900 |
"I feel empowered to go back to my organization and say, ‘We can make some basic changes to really improve the lives of patients and providers, too.’ There’s a lot of burnout for nurses as well as physicians. This program has helped me rediscover my passion and my love for doing what I do."
Empowering Patient-Centric Nursing through the Safety, Quality, Informatics, and Leadership Program
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