Principles and Practice of Health Care Delivery

Principles and Practice of Health Care Delivery is an online course from Harvard Medical School focused on the operational architectures, clinical care models, workflow optimizations, and care coordination mechanisms needed to deliver high-value, patient-centered care.

• Format: 100% online, flexible, and interactive
• Focus Areas: Care delivery models, clinical operations, patient journey mapping, interdisciplinary care teams, and ambulatory vs. inpatient operations 

This course will benefit industry and clinical leaders across the health care ecosystem; research and innovation managers with increasing global responsibility; entrepreneurs and consultants; business and technology professionals who work closely with health care organizations; and those transitioning into the health care space.  

This course may particularly interest professionals such as:

• Medical directors, Chief Nursing Officers (CNOs), and clinical department heads
• Clinic operations managers and ambulatory care administrators
• Health care operations analysts and clinical workflow consultants
• Health tech founders building care management and clinical workflow platforms 

The curriculum examines clinical operations, patient flow management, team-based care models, primary care transformation, and strategies for reducing clinical burnout.

Key Topics Include:

• Clinical Systems Architecture: Comparing acute inpatient care, ambulatory networks, post-acute care, and home hospital models.
• Patient Journey & Access: Optimizing scheduling, reducing wait times, improving care coordination, and care transitions.
• Team-Based Care Delivery: Multidisciplinary rounds, top-of-license staffing, and integrated primary and behavioral care.
• Operational Efficiency & Workforce: Managing capacity, reducing clinician administrative burden, and addressing workforce shortages. 

No clinical degree is required. The course is designed for both practicing clinicians transitioning into management and non-clinical administrators, engineers, and consultants. 

Participants who successfully complete the course requirements receive a Certificate of Completion from Harvard Medical School.

• Validates mastery of clinical operations, health care delivery design, and patient care management.
• Strengthens credentials for leadership roles in clinical operations and health care administration.

The program is delivered 100% online in an asynchronous format, requiring approximately 3 to 4 hours total.

Learning Components: On-demand video lectures, real-world case studies, and knowledge checks.

Flexibility: Designed to accommodate the schedules of working executives and full-time professionals. 

HealthXcelerate courses are designed by Harvard Medical School educators and feature leading faculty and experts. This course is led by:

David Levine, MD, MPH, MA
Associate Professor of Medicine, Harvard Medical School
Medical Director, Strategy and Innovation, Brigham and Women’s Home Hospital
Clinician investigator, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital

This course provides health care professionals across the ecosystem with a better understanding of clinical bottlenecks, how to improve patient throughput, and design care delivery solutions that integrate seamlessly into daily practice.

Key Benefits:

• Redesign clinical workflows to improve patient experience and reduce physician burnout
• Optimize capacity management and patient flow across acute and outpatient settings
• Design health tech solutions that align directly with clinician workflows 

HealthXcelerate courses offer practical, concentrated training focused on immediate operational execution, avoiding the multi-year timeline and theoretical focus of traditional MHA or MBA degrees.

• Immediate Implementation: Apply operational frameworks directly to active hospital and clinic settings.
• Practical Toolkits: Real-world case studies instead of theoretical research papers.
• Open Enrollment: Open to global professionals without formal admissions testing. 

Enroll online directly as an individual or Contact Our Team for inquiries regarding group enrollment discounts.